At bevisa, we believe that gambling should always be a form of entertainment — never a source of stress, financial pressure, or harm. This page outlines the tools, resources, and commitments bevisa has in place to help every player in Bangladesh stay in control of their gambling activity.
bevisa operates a comprehensive responsible gaming programme built around six core principles. Every tool on this page is available to all registered players at no cost.
bevisa enforces a strict minimum age of 18 years for all players. Age is verified at registration and again during the KYC process. Any account found to belong to a person under 18 is closed immediately and all balances are forfeited without exception.
Set a maximum daily, weekly, or monthly deposit cap directly from your account dashboard. Once a limit is set, it cannot be increased until a cooling-off period has elapsed. Reducing your limit takes effect immediately, giving you instant control over your spending.
Choose the maximum duration of any single gambling session. When your time limit is reached, bevisa will automatically log you out of your account. A session timer is also visible during active play so you always know how long you have been playing.
Take a structured break from bevisa for a defined period ranging from 24 hours to 6 weeks. During a cooling-off period, you cannot log in to your account, place bets, or make deposits. The period cannot be shortened once activated, ensuring a genuine pause from play.
For players who feel they need a longer or permanent break, bevisa offers self-exclusion for periods of six months, one year, five years, or permanently. Self-exclusion cannot be reversed during the elected period. Contact [email protected] to activate this option immediately.
bevisa can send you periodic on-screen reminders during active sessions that display how long you have been playing and how much you have wagered. These reality checks are designed to interrupt automatic play behaviour and encourage conscious decision-making about whether to continue.
Problem gambling can develop gradually and is not always easy to identify in oneself. bevisa encourages all players to periodically reflect on their gambling habits. The following signs may indicate that gambling has moved beyond entertainment and into problematic territory.
Experiencing two or more of the warning signs listed in the self-assessment checklist is a strong signal to take a break. bevisa's support team is available around the clock to discuss your options, including cooling-off and self-exclusion. You are not alone, and asking for help is the right call.
If you are in Bangladesh and feel that gambling is affecting your mental health or financial wellbeing, contact the bevisa player protection team at [email protected]. Our team responds 24 hours a day, 7 days a week, including during public holidays such as Eid and Pohela Boishakh.
Do you find yourself gambling with money that was set aside for essential expenses such as rent, food, utilities, or education fees?
Have you tried to cut back or stop gambling but found it difficult or impossible to follow through on that intention?
Do you feel restless, irritable, or anxious when you are not gambling or when you are unable to access the bevisa platform?
Have you borrowed money, sold possessions, or taken out loans in order to fund gambling activity?
Do you find yourself chasing losses — placing larger bets in an attempt to recover money lost in previous sessions?
Has gambling caused tension, arguments, or concern among your family members, friends, or colleagues in Dhaka, Chittagong, or elsewhere?
Do you spend a significant amount of time thinking about gambling — past sessions, future bets, or strategies — when you are not actively playing?
Have you concealed the extent of your gambling activity from people close to you, or felt the need to lie about how much time or money you spend gambling?
Every responsible gaming tool available on bevisa can be activated through your account dashboard or by contacting the support team directly. Here is a step-by-step guide to using each tool.
Visit the bevisa Login page and sign in using your registered mobile number and password. All responsible gaming settings are found in the Account Settings section of your dashboard.
Within your account dashboard, locate the Responsible Gaming tab. This section contains all available limit controls, session timers, cooling-off options, and self-exclusion tools in one place.
Choose a daily, weekly, or monthly deposit cap, or set a maximum session duration. Enter your preferred limit value and confirm the change. Reductions apply immediately; increases require a 7-day cooling-off period before taking effect.
Select your desired break duration from the options available. Confirm your selection. For permanent self-exclusion, send a written request to [email protected] from your registered email address for immediate processing.
If you are unsure which tool is right for your situation, the bevisa player protection team is available 24/7. Email [email protected] and a trained team member will walk you through your options without judgement.
| Tool | Options Available | Takes Effect | Status |
|---|---|---|---|
| Daily Deposit Limit | ৳500 – ৳50,000 | Immediately (reductions) / 7 days (increases) | Available |
| Weekly Deposit Limit | ৳1,000 – ৳200,000 | Immediately (reductions) / 7 days (increases) | Available |
| Monthly Deposit Limit | ৳2,000 – ৳500,000 | Immediately (reductions) / 7 days (increases) | Available |
| Session Time Limit | 30 min / 1 hr / 2 hr / 4 hr | Next session | Available |
| Reality Check Reminder | Every 15 / 30 / 60 min | Current session | Available |
| Cooling-Off Period | 24 hr / 3 days / 1 wk / 2 wk / 6 wk | Immediately | Available |
| Self-Exclusion | 6 mo / 1 yr / 5 yr / Permanent | Immediately | Available |
| Account Closure | Permanent closure on request | Within 24 hours | Available |
Deposit limits are one of the most effective tools for maintaining a healthy relationship with gambling. When you set a deposit limit on bevisa, you are placing a hard cap on how much money can be transferred into your account from bKash, Nagad, Rocket, Upay, or any linked bank account during the elected time period.
Importantly, bevisa applies a conservative limit interaction rule: if you have both a daily and a weekly limit set, the stricter of the two always applies first. For example, if your daily limit is ৳2,000 and your weekly limit is ৳20,000, you can never deposit more than ৳2,000 in a single day even if your weekly allowance still has headroom.
Deposit limits cannot be increased instantly. Any request to raise an existing limit enters a mandatory 7-day waiting period. This cooling-off window is deliberate — it is designed to ensure that decisions made in the heat of a losing session are not acted upon impulsively. Reductions to limits, by contrast, are applied immediately and without any waiting period, reflecting bevisa's priority of player safety over revenue.
Self-exclusion is the most powerful tool bevisa offers for players who recognise that their gambling has become a problem. When a self-exclusion is activated, your bevisa account is immediately suspended. You will not be able to log in, place bets, make deposits, or receive promotional communications for the duration of the elected period.
bevisa strongly recommends that players who choose self-exclusion also take steps to block access to gambling websites at a device or network level. Speak to your mobile network provider or internet service provider in Bangladesh about content filtering options. While bevisa will enforce the exclusion on its own platform, these additional steps reduce the risk of accessing other gambling sites during the exclusion period.
At the end of a time-limited self-exclusion period, your account will not be automatically reactivated. You will need to contact [email protected] to request reactivation, and bevisa may conduct a welfare check before restoring access. Permanent self-exclusion is irreversible — bevisa will not reactivate permanently excluded accounts under any circumstances.
bevisa recognises that players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, Rangpur, and beyond — have varying access to financial and mental health support services. bevisa's responsible gaming programme is designed to be accessible regardless of location. All tools are available online through your account dashboard, and support is provided by email 24 hours a day, 7 days a week.
bevisa also reminds all players that gambling winnings should never be relied upon as a primary source of income. The house edge on casino games and the inherent unpredictability of sports outcomes mean that gambling is entertainment with a cost, not a reliable financial strategy. Set your budget before you play, treat any winnings as a bonus, and stop when you have reached your pre-set limit — regardless of the outcome of the most recent bet.
bevisa's player protection team is available around the clock. If gambling is no longer feeling like fun, reach out using any of the channels below. All conversations are treated with complete confidentiality.
Send your responsible gaming request, self-exclusion notice, or account closure request to the bevisa player protection team. All emails receive a response within one hour on average.
Log in to your bevisa account and navigate to the Responsible Gaming tab to set deposit limits, session timers, cooling-off periods, or self-exclusion directly — no need to contact support for standard tool activation.
For sensitive situations — including concerns about a family member's gambling, requests for permanent exclusion, or urgent welfare matters — email the team with the subject line "Player Protection" for priority handling.
Responsible gaming is at the heart of everything bevisa does. If you are confident in your limits and ready to enjoy the platform, explore our games — or review our FAQ and Privacy Policy for more information. 18+ only.